Course and training registrations, for example, often require loads of manual steps: keeping track of participants per session, sending personal confirmation emails with info, managing waiting lists, sending certificates, and so on. I've fully automated all of this for clients — without expensive new software.

In practice, the software you're already using can usually do a lot more than you'd expect. A small tweak can save a surprising amount of time (and money). My thing is finding those time-leaks in your current setup and helping you turn them into time-savings.

A client management system sounds big and expensive. It really doesn't have to be. A small, custom-built CRM means you can always reach the right person with the right information — without digging through your inbox every time. And connect it with simple automations to trigger  an automated workflow to contact the right persons in your CRM.

Almost any repetitive manual task can be turned into an automated one — without buying new software. A lot is already possible with the tools you're using, just by connecting them up. Sounds complex, but it's surprisingly quick to set up.

A lot of small businesses run all their client communication through email — which means everything gets tangled up fast. Conversations go in circles, threads get buried in CC's, and before you know it you've damaged a client relationship you really didn't mean to. This is so easy to fix, without expensive software.

I see it almost everywhere I go: inboxes where everything is piled together and it's impossible to tell what's been dealt with and what still needs attention. Give me one session to sort it out and walk you through a simple system to keep it that way. There's a real chance you're missing opportunities sitting right there in your unread mail.

You've got a beautiful website — but it hasn't been updated in ages and it's slowly becoming a security risk. Keeping a site maintained takes time and technical knowledge, so it tends to fall through the cracks. I know Wordpress and Webflow well and I'm happy to take it off your hands.